001378: Tool <value> is unsupported on server.

Description

The result references a tool or function that is not supported in ArcGIS Server. Tools and functions not supported in the ArcGIS Server environment include the following:

  • Custom geoprocessing tools (in particular, Python toolbox tools) can include an underscore in their tool name. To run correctly on ArcGIS Server, the underscore must be removed.

Solution

You must replace the tool with one that is supported.