Some capabilities of map image layers and map services are not supported by shared instance pools. Shared instance pools also do not support services that have server object extensions (SOE) or server object interceptors (SOI).
Solutions
- Right-click the error message and click Set Instance Type on the pop-up menu. This takes you to the Configure Pooling tab
of the Share As Web Layer pane (or Publish Map Service pane). Change the instance type to Dedicated instance. - Alternatively, right-click the error message and click Set Capabilities on the pop-up menu. This takes you to the Configure Layers tab
of the Share As Web Layer pane (or Publish Map Service pane). Turn off the unsupported capability identified by the error.
More information
For more information about restrictions on shared instance pools, see Configure service instance settings in the ArcGIS Enterprise help.