The projection of the elevation service used by the scene is in a different projection than the scene. To ensure that the web scene displays correctly in all clients, the elevation service, basemap, and all existing services must be in the same projection.
When sharing a global scene to ArcGIS Online, elevation services must use the projection of the scene's basemap. Global scenes are always in the WGS84 geographic coordinate system but can be shared to ArcGIS Online with a basemap that uses either ArcGIS Online/Bing Maps/Google Maps or the WGS 1984 Geographic Coordinate System, Version 2 tiling scheme options.
If you are sharing a local scene that uses the WGS84 coordinate system to ArcGIS Online and ArcGIS Enterprise 11.0 or later, the elevation service can use the WGS 1984 Web Mercator (Auxiliary Sphere) coordinate system.
Solutions
Do one of the following:
- When sharing a local scene, use the default solution to change the projection of the scene to match the projection of the elevation service.
- Use a different ground elevation service that matches the projection of the scene and uses the same tiling scheme as the basemap. For more information, see Elevation surfaces.
Additional information
For more information, see Basemap and elevation layers and Analyze your GIS resource.