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Smarter Field Workforce Coordination at Your Fingertips

Workforce for ArcGIS enables a common view in the field and the office. Get the right worker to the right place with the right tools to do the right job. Use the web app in the office to create and assign work to mobile workers, who use the mobile app to work through their personal To Do list.
Project owner

Create and configure Workforce projects, defining assignment types and user roles. Use scripts to automate assignment creation, integrate with third-party systems, and perform other advanced management tasks.

Dispatcher

Dispatch work, creating assignments and sending them to mobile workers, while also tracking your workers.

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Mobile worker

Work through your To Do list on your mobile device, completing assignments and getting notified as new work comes in. Integration with other Esri apps improves your efficiency, and dispatchers are updated in real time.

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Firsts

Create your first project

Project owners create Workforce projects, defining assignment types and assigning users dispatcher and mobile worker roles.

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Create your first assignment

Before work can begin, dispatchers create assignments, prioritizing and categorizing the work at hand.

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Assign your first assignment

Dispatchers assign work to mobile workers, notifying them of their tasks and deadlines.

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Complete your first assignment

Mobile workers use smartphones and tablets to keep track of the work they are assigned and report on tasks they are working on.

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Connect with Workforce

Read our blog More posts

Join the conversation More conversations

Take an in-depth lesson

Find and complete exercises that solve real-world problems with ArcGIS.

Find training courses

Learn more about ArcGIS through instructor-led courses, web courses, and seminars.

Get technical support

Contact Esri Support by chat, email, or telephone.

Check system health

See the status of ArcGIS Online and report issues.