Workforce for ArcGIS enables a common view in the field and the office. Get the right worker to the right place with the right tools to do the right job. Use the web app in the office to create and assign work to mobile workers, who use the mobile app to work through their personal To Do list.

What's new

Workforce released updated web, iOS, and Android applications in April 2017. Highlights include support for ArcGIS Enterprise 10.5.1 or later and the ability to have app integrations set for each assignment type. Android updated again in July 2017 with bug fixes.

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Project owner

Create and configure Workforce projects, defining assignment types and user roles.

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See scripts on GitHub

Dispatcher

Dispatch work, creating assignments and sending them to mobile workers, while also tracking your workers.

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Mobile worker

Work through your To Do list on your mobile device, completing assignments and getting notified as new work comes in. Integration with other Esri apps improves your efficiency, and dispatchers are updated in real time.

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Firsts

Create your first project

Create your first project

Project owners create Workforce projects, defining assignment types and assigning users dispatcher and mobile worker roles.

Create your first assignment

Create your first assignment

Before work can begin, dispatchers create assignments, prioritizing and categorizing the work at hand.

Assign your first assignment

Assign your first assignment

Dispatchers assign work to mobile workers, notifying them of their tasks and deadlines.

A place to play

Complete your first assignment

Mobile workers use smartphones and tablets to keep track of the work they are assigned and report on tasks they are working on.

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Get technical support

Contact Support through chat, email, or telephone.

Check system health

See the status of ArcGIS Online and report issues.