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System requirements

There are certain browser and software requirements to run each element of Survey123.

Online requirements

Online connectivity is needed to access the Survey123 API and ArcGIS Online or ArcGIS Enterprise. For this reason, a connection to the Internet and access to either ArcGIS Online or ArcGIS Enterprise is required for Survey123 Connect and the Survey123 website, as well as for the Survey123 field app to download and submit surveys.

ArcGIS requirements

To create forms in Survey123 Connect, you must have an ArcGIS organizational account with publishing permissions. Use of a form shared to a group or organization also requires an ArcGIS organizational account; forms shared publicly can be filled out without the use of an ArcGIS organizational account. ArcGIS Online and ArcGIS Enterprise 10.5 and later are supported. Portal for ArcGIS 10.3.1 through 10.4.1 is supported. For more information on ArcGIS Enterprise, see Use Survey123 with ArcGIS Enterprise.

Supported browsers for the Survey123 website

The following browsers are supported. For best performance, use the latest version.

  • Chrome
  • Firefox
  • Safari
  • Edge
  • Internet Explorer 11

Supported operating systems for the Survey123 field app and Survey123 Connect

The following operating systems (with minimum versions) are supported for the Survey123 field app:

Operating systemOS version

Windows

  • Windows 10 Pro and Windows 10 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 7 Ultimate, Enterprise, Professional, and Home Premium (32 bit and 64 bit [EM64T]) SP1
  • Windows Server 2012 Standard and Datacenter (64 bit [EM64T])
  • Windows Server 2008 R2 Standard, Enterprise, and Datacenter (64 bit [EM64T]) SP1
  • Windows Server 2008 Standard, Enterprise, and Datacenter (32 bit and 64 bit [EM64T]) SP2

Ubuntu

16.04 LTS (64 bit) or later

Mac OS X

10.10 (Yosemite) or later

Android

4.1 (Jelly Bean) or later

iOS

9 or later

Windows Phone

10 or later

The following operating systems (with minimum versions) are supported for Survey123 Connect:

Operating systemOS version

Windows

  • Windows 10 Pro and Windows 10 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 7 Ultimate, Enterprise, Professional, and Home Premium (32 bit and 64 bit [EM64T]) SP1
  • Windows Server 2012 Standard and Datacenter (64 bit [EM64T])
  • Windows Server 2008 R2 Standard, Enterprise, and Datacenter (64 bit [EM64T]) SP1
  • Windows Server 2008 Standard, Enterprise, and Datacenter (32 bit and 64 bit [EM64T]) SP2

Ubuntu

16.04 LTS (64 bit) or later

Mac OS X

10.10 (Yosemite) or later

Issues have been reported when running Survey123 on some Windows 7 and Windows Server 2008 machines, as well as on older hardware that may have had an operating system upgrade. Hardware requirements that must also be considered include the following:

  • CPU—2.2 GHz minimum or higher; Hyper-Threading Technology (HTT) or multicore recommended.
  • Processor—Intel Pentium 4, Intel Core Duo, or Xeon processors; SSE2 minimum.
  • Graphics card—An independent graphics card with a hardware acceleration driver.
  • OpenGL—Version 2.1 or later is required.

The same environments as above are also supported in VMWare virtual machines.

Hardware requirements for Spike

Survey123 supports integration with Spike, a laser measurement solution developed by ikeGPS that allows you to capture the measurements and location of an object from a photo. For information on devices supported by the Spike hardware, see the ikeGPS support center.

Supported languages

The following languages are supported by the Survey123 field app, Survey123 Connect, and the Survey123 website:

Arabic, Bosnian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Simplified Chinese, Serbian, Spanish, Swedish, Thai, Traditional Chinese (Hong Kong), Traditional Chinese (Taiwan), Turkish, and Vietnamese.

For the Survey123 field app and Survey123 Connect, the language used is determined by your device's language setting.

For the Survey123 website, the language used is determined by your ArcGIS organization user language setting.