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System requirements

There are certain browser and software requirements to run each element of Survey123.

Online requirements

Online connectivity is needed to access the Survey123 API and ArcGIS Online or ArcGIS Enterprise. For this reason, a connection to the Internet and access to either ArcGIS Online or ArcGIS Enterprise is required for Survey123 Connect and the Survey123 website, as well as for the Survey123 field app to download and submit surveys.

ArcGIS requirements

The different user types in ArcGIS Online organizations have access to different features of Survey123 for ArcGIS. Refer to the following table for details.

User typeFill out organization surveys in Survey123 websiteFill out organization surveys in Survey123 field appUse of Survey123 website to analyze resultsCreate surveys in Survey123 websiteUse of Survey123 Connect

None (Anonymous)

No

No

Yes

No

No

Viewer

No

No

Yes

No

No

Field Worker

Yes

Yes

Yes

No

No

Editor

Yes (if Field Apps Bundle or add-on license is purchased)

Yes

Yes

No

No

Creator

Yes

Yes

Yes

Yes

Yes

GIS Professional (Basic, Standard, and Advanced)

Yes

Yes

Yes

Yes

Yes

Note:

Public surveys can be completed using both the web app and field app, and do not require an ArcGIS account of any user type.

ArcGIS Online and ArcGIS Enterprise 10.5 and later are supported. Portal for ArcGIS 10.4 is also supported. For more information on ArcGIS Enterprise, see Use Survey123 with ArcGIS Enterprise.

Supported browsers for the Survey123 website

The following browsers are supported. For best performance, use the latest version.

  • Chrome
  • Firefox
  • Safari
  • Edge
  • Internet Explorer 11

Supported operating systems for the Survey123 field app and Survey123 Connect

The following operating systems (with minimum versions) are supported for the Survey123 field app:

Operating systemOS version

Windows

  • Windows 10 Pro and Windows 10 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 7 Ultimate, Enterprise, Professional, and Home Premium (32 bit and 64 bit [EM64T]) SP1
  • Windows Server 2016 Standard and Datacenter (64 bit [EM64T])

Ubuntu

16.04 LTS (64 bit) or later

Mac OS X

10.12.6 (Sierra) or later

Android

4.4 (KitKat) or later

iOS

10 or later (64 bit)

The following operating systems (with minimum versions) are supported for Survey123 Connect:

Operating systemOS version

Windows

  • Windows 10 Pro and Windows 10 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 8.1, Windows 8.1 Pro, and Windows 8.1 Enterprise (32 bit and 64 bit [EM64T])
  • Windows 7 Ultimate, Enterprise, Professional, and Home Premium (32 bit and 64 bit [EM64T]) SP1
  • Windows Server 2016 Standard and Datacenter (64 bit [EM64T])

Ubuntu

16.04 LTS (64 bit) or later

Mac OS X

10.12.6 (Sierra) or later

Hardware requirements

CPU Speed

2.2 GHz minimum or higher; Hyper-threading (HHT) or Multi-core recommended

Processor

Platform

Intel Pentium 4, Intel Core Duo, or Xeon Processors; SSE2 minimum

Windows: Run this Microsoft utility from your Windows command prompt to check your processor.

Memory/RAM

2 GB or higher

Display properties

24-bit color depth

Screen resolution

1024x768 recommended or higher at normal size (96 dpi)

Swap space

Determined by the operating system; 500 MB minimum

ArcGIS Runtime will create cache files when used; additional disk space may be required.

Video/Graphics adapter

64 MB RAM minimum; 256 MB RAM minimum recommended. NVIDIA, ATI, and INTEL chipsets supported.

Accelerated graphics card driver

OpenGL version 2.1 minimum runtime is required for 2D map views, OpenGL version 3.2 is required for 3D scene views. Shader Model 3.0 minimum is recommended. Be sure to use the latest available driver.

User interface

Linux: X Windows with Gnome or KDE Desktop Environment

Hardware requirements for Spike

Survey123 supports integration with Spike, a laser measurement solution developed by ikeGPS that allows you to capture the measurements and location of an object from a photo. For information on devices supported by the Spike hardware, see the ikeGPS support center.

Supported languages

The following languages are supported by the Survey123 field app, Survey123 Connect, and the Survey123 website:

Arabic, Bosnian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Simplified Chinese, Serbian, Spanish, Swedish, Thai, Traditional Chinese (Hong Kong), Traditional Chinese (Taiwan), Turkish, and Vietnamese.

For the Survey123 field app and Survey123 Connect, the language used is determined by your device's language setting.

For the Survey123 website, the language used is determined by your ArcGIS organization user language setting.