Skip To Content

General FAQs

Are public accounts supported?

Public accounts in ArcGIS Online that are not part of an organization cannot author or edit dashboards. Operations Dashboard does, however, support viewing a dashboard that allows anonymous access after signing in with an ArcGIS Online public account. The app also supports anonymous access of dashboards that are shared with everyone.

What is the licensing of Operations Dashboard for ArcGIS?

Operations Dashboard is available to members of ArcGIS Online organizations. For more information, see Licensing Terms of Use.

Will dashboards replace operation views?

Yes. The legacy Operations Dashboard for ArcGIS Windows app is currently in Mature Support status and will move to a retired state on January 1, 2019. With the Windows app in retired state, you will need to convert operation view items to dashboard items using the new Operations Dashboard web app.

For ArcGIS Online users, this means that with the March 2019 release of ArcGIS Online, the legacy version of Operations Dashboard will be deprecated and the following will take effect:

  • You will no longer be able to create or edit operation view items.
  • The Windows app used to create operation view items will no longer be available in the marketplace.
  • Operation view items will be marked as deprecated in the Home app.

For ArcGIS Enterprise users, this means that with the March 2019 release of ArcGIS Enterprise 10.7, the legacy version of Operations Dashboard will be deprecated and the following will take effect:

  • You will no longer be able to create or edit operation view items.
  • You will not be able to create new operation view items using the Windows app.
  • Operation view items will be marked as deprecated in the Home app.
  • The downloadable Windows app will not be available from My Esri for download with ArcGIS Enterprise 10.7.

For information on the differences between dashboards and operation views, see Operation views.

Can I view dashboards on my tablet?

Yes. However, you cannot author or edit dashboards on a tablet.

Can I view dashboards on my phone?

Yes. However, you cannot author or edit dashboards on a phone. Furthermore, dashboard authors should take care to design dashboards that will work well in a reduced form factor. Limiting the number of elements displayed, judicious use of text, and taking advantage of a dashboard's ability to group and stack elements are all key considerations.

Are dashboards supported in ArcGIS Enterprise?

Dashboard items are supported in ArcGIS Enterprise 10.6 and later.

Do dashboards have support for custom data visualizations and themes?

Not exactly. The embedded content element can be used to insert visualizations and content not supported out-of-the-box. Further, there are many theme properties that can be controlled via dashboard-level settings. With that said, the Operations Dashboard team is currently gathering requirements around how customers might like to extend the out-of-the-box offering and will make decisions about this at a later date.

Can I embed another app within my dashboard?

Yes. Use the embedded content element to do this.

Can I embed my dashboard in a web page?

Yes. You can embed your dashboard in an iframe. It is recommended that you make your embedded dashboard as large as possible on the page to maximize usability.

Can I use subscriber and premium content in a dashboard?

Yes. See Secured and subscriber content for details.

How can I provide feedback?

The Operations Dashboard for ArcGIS team would love to hear from you. If you have feedback or inquiries, you can provide them within the GeoNet Operations Dashboard for ArcGIS community page. You can also send an email to Dashboard4Arcgis@esri.com. If you're experiencing other issues, contact Esri Technical Support.