To access ArcGIS for Microsoft 365 features and interactive functions, you must sign in to an ArcGIS Online or ArcGIS Enterprise account that has privileges to create, analyze, and share content.
ArcGIS for Microsoft 365 supports the following account types:
- Standard user account—Included with your ArcGIS for Microsoft 365 license. No sign-in is required. Click Continue or close the sign-in options and view the map.
Note:
This account type has limited functionality. Functionality that is available to you as a Standard user or that requires an ArcGIS account are noted throughout this help documentation.
- ArcGIS organizational account (ArcGIS Online or ArcGIS Enterprise)—Access private and secure content from your ArcGIS organization. Depending on your organization's security settings and configuration, you can sign in using several options, based on how your ArcGIS administrator has configured your organization.
If you don't have an ArcGIS account, you can sign up for a free ArcGIS trial to get started. Public ArcGIS accounts are not supported.
Note:
Your sign in experience may vary from what is described in this topic based on how your ArcGIS administrator configured your organization. The ArcGIS sign-in pane may include any of the following options: ArcGIS account or organization login, SAML login, OpenID Connect login, or social media login. For more information about signing in to an ArcGIS account, see the Sign in topic in the ArcGIS Online help.
Tip:
If you are using ArcGIS for Power BI, when you sign in to your ArcGIS Online or ArcGIS Enterprise organizational account, an authentication token is automatically sent to your browser to recognize you as an ArcGIS user, and your organization content immediately becomes available. If the token cannot be found—if you are using a different browser or computer, for example—you must sign in to access premium features.
Sign in with an ArcGIS Online account
Note:
You may be able to skip steps 1 and 2 depending on how you access the sign in pane.
To sign in with your ArcGIS Online account, complete the following steps:
- From the sign-in prompt, click ArcGIS Online, if available.
- Click Sign in.
The ArcGIS sign in pane appears.
- Expand the ArcGIS login section.
- Type your ArcGIS username and password exactly as they were spelled when you or your administrator created your account.
The password is case sensitive.
If you don't know your username or password, click Forgot username or Forgot password, or contact your administrator.
- Check Keep me signed in to stay signed in for two weeks unless you sign out.
- Click Sign in.
Depending on the ArcGIS for Microsoft 365 component, visual aspects of the component may change to indicate that your signed-in status changed.
Sign in with an organization-specific login
If your ArcGIS organizational account is configured for organization-specific logins, you can use your existing organization-specific login to sign in.
Note:
You may be able to skip steps 1 and 2 depending on how you access the sign-in pane.
To sign in with an organization-specific login, complete the following steps:
- From the sign-in pane, click ArcGIS Online, ArcGIS Enterprise, or Enter URL address, if available.
- If you clicked ArcGIS Enterprise or Enter URL address, type or choose your organization's URL.
- Click Sign in.
The ArcGIS sign-in pane appears.
- Expand the Your ArcGIS organization's URL section.
- Type your ArcGIS organization's URL.
- If you want this URL to be entered automatically the next time you sign in, check the Remember this URL check box.
- Click Continue.
- Click your organization's name if necessary.
- Type your ArcGIS username and password exactly as they were spelled when you or your administrator created your account.
The password is case sensitive.
If you do not know your username or password, click Forgot username or Forgot passsword, or contact your administrator.
- Click Sign in.
Depending on the ArcGIS for Microsoft 365 component, visual aspects of the component may change to indicate that your signed-in status changed.
If you chose to remember the organization's URL, the corresponding organization name will appear by default on the sign-in page the next time you sign in.
Note:
ArcGIS can store up to three organizations. Click Enter other organization to add organizations.
Sign in with an ArcGIS Enterprise account
Note:
You may be able to skip steps 1 and 2 depending on how you access the sign-in pane.
To sign in with your ArcGIS Enterprise credentials, complete the following steps:
- From the sign-in pane, click ArcGIS Enterprise or Enter URL address, if available.
- Type or choose your organization's URL, if available.
Note:
Ensure that the URL uses HTTPS protocol and connects to the correct site, for example, https://sampleportal.xyz.com/portal. For ArcGIS for Excel, confirm the maps.arcgis.com extension, for example, https://example.maps.arcgis.com.
If you previously provided an ArcGIS Enterprise URL, it may appear in a drop-down menu. Click the correct URL or type it.
- Click Sign in.
The ArcGIS sign-in pane appears.
- Expand the Your ArcGIS organization's URL section.
The login button shows the name of your ArcGIS Enterprise organization that you specified in the previous step.
To connect to a different ArcGIS Enterprise organization, click Enter another organization and type the URL. Optionally, check Remember this URL to stay signed in for two weeks unless you sign out.
- Type your ArcGIS username and password exactly as they were spelled when you or your administrator created your account.
The password is case sensitive.
If you do not know your username or password, click Forgot username or Forgot password, or contact your administrator.
- Check Keep me signed in to stay signed in for up to two weeks unless you sign out.
- Click Sign in.
Depending on the ArcGIS for Microsoft 365 component, visual aspects of the component may change to indicate that your signed-in status changed.
Sign in with a configured ArcGIS account
Organization administrators can configure a list of ArcGIS connections for ArcGIS for Excel and ArcGIS for SharePoint enterprise organization members. If your ArcGIS organizational account has configured connections, you can choose one when you sign in.
Note:
You may be able to skip steps 1 and 2 depending on how you access the sign-in pane.
To sign in as an organization member with configured ArcGIS connections, complete the following steps:
- From the sign-in pane, click ArcGIS Online, ArcGIS Enterprise, or Enter URL address, if available.
- If you clicked ArcGIS Enterprise or Enter URL address, type or choose your organization's URL.
- Click Sign in.
The ArcGIS sign-in pane appears.
- Expand the Your ArcGIS organization's URL section.
You can keep the default value or choose from the list of ArcGIS connections.
- Click Continue.
- Type your ArcGIS username and password exactly as they were spelled when you or your administrator created your account.
The password is case sensitive.
If you do not know your username or password, click Forgot username or Forgot password, or contact your administrator.
- Optionally, check Keep me signed in to stay signed in for up to two weeks unless you sign out.
- Click Sign in.
The map loads and the ArcGIS information is visible in the Settings pane
.Depending on the ArcGIS for Microsoft 365 component, visual aspects of the component may change to indicate that your signed-in status changed.
Sign in with a social media account
Your account administrator must set up social network sign-in credentials before you can use this workflow.
Note:
You may be able to skip steps 1 and 2 depending on how you access the sign-in pane.
To sign in with an organizational account created with social network credentials, complete the following steps:
- From the sign-in pane, click ArcGIS Online, ArcGIS Enterprise, or Enter URL address, if available.
- If you clicked ArcGIS Enterprise or Enter URL address, type or choose your organization's URL.
- Click Sign in.
The ArcGIS sign-in pane appears.
- Click the appropriate social media button. For example, to sign in using your Google account, click the Google button
.Note:
To join an ArcGIS organization using an Apple login, you must have multifactor authentication enabled on your Apple account.
- Provide your Apple, Facebook, GitHub, or Google credentials and sign in.
Note:
When you sign out of ArcGIS, you are still signed in to your social network. To sign in to ArcGIS with different login information, you must first sign out of your social network.
Sign out
The following subsections describe how to sign out of the various ArcGIS for Microsoft 365 components.
ArcGIS for Power BI
You do not need to sign out of ArcGIS for Power BI. Once you are successfully signed in to an account, your authentication token is stored in your browser's local storage for two weeks. To sign in using a different account, follow the steps above to sign in and choose a different account.
ArcGIS for Teams
To sign out of ArcGIS for Teams, each time you initiate a search you are prompted to sign in. At the sign-in prompt, click Switch account. You are returned to the initial sign-in prompt to enter new user credentials or select Continue as guest. Signing out of ArcGIS for Teams does not sign you out from other Esri or ArcGIS-related apps in your web browser.
ArcGIS for Excel and ArcGIS for SharePoint
To sign out of ArcGIS for Excel and ArcGIS for SharePoint, complete the following steps:
- From the map tools, click Settings .
The Profile pane appears.
- Click Sign out.
You are signed out of your ArcGIS account, and the map reverts to the Standard user experience.
Related topics
See the following related topics for component-specific account and sign-in information:
- Manage your ArcGIS for Teams account
- Standard user access in ArcGIS for Power BI
- Switch accounts in ArcGIS for Power BI