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Find a driving route

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About finding a route

It is often necessary to analyze your data to answer questions such as the following:

  • What is the quickest way to get from point A to point B?
  • How can a fleet of delivery or service vehicles improve customer service and minimize transportation costs?
  • Which branch of a store should a potential customer visit to minimize travel time?

Esri Maps for SAP BusinessObjects can help you find the best way to get from one location to another or visit multiple locations. The best route is the shortest route that minimizes travel time. If you have more than two stops to visit, Esri Maps for SAP BusinessObjects can determine the best sequence in which to visit the locations. This is called route optimization.

Esri Maps for SAP BusinessObjects uses specialized services from ArcGIS—the route service and the World Geocoding Service—to find an optimal driving route. Your data can come from ArcGIS or from SAP Dashboards.


The route service and the World Geocoding Service work in all supported countries. One or more countries are grouped together to form a region. The route service does not support requests that span more than one region. Consequently, a route will be found only between those stops that are in the same region as the first stop.

Find a route

With Esri Maps for SAP BusinessObjects, you can easily find a driving route by specifying two or more destinations on the map using any of the following methods:

  • Selecting points on the map using a selection tool
  • Specifying a destination by pressing on the map
  • Manually entering addresses

When Esri Maps for SAP BusinessObjects finds the best route using the destinations you specified, you can zoom to the full route or print out driving directions.

  1. From the Tools menu, choose Get route.

    The Get route pane is displayed.

  2. Specify the destinations you want to include in your route using any of the following methods:
    • Press the Select destinations by drawing a rectangle tool and drag a rectangle on the map to select the points you want to use as destinations. Your map must contain points to select.
    • Press the Drop a pin tool and press a point on the map to add it as a destination. The destination is added as the first stop.
    • Press the Enter an address tool and type an address in the empty destination box.

    You can repeat any of these methods until all destinations have been specified.

  3. Do any of the following to make changes to your destinations:
    • To remove a destination from the route, press the small x beside the destination.

      The x button appears only when your route contains more than two destination points. When the route consists of only two points, the Reverse directions button appears beside the addresses.

    • To switch the start and end destinations, press the Reverse directions button to the right of the destination list.
    • To rearrange three or more destinations, hover over the letter button (A, B, C) until the button changes to a four-directional arrow. Drag the destination field to the desired location in the list of destinations.
    • To change the location of a stop on the map, press the icon on the map and drag it to a new destination; the new address is updated in the address field.

      You can move destination points on the map after generating the original route; press Get route again to update the driving route after you move a destination point.

    • If you want Esri Maps for SAP BusinessObjects to determine the best sequence in which to visit four or more specified destinations, check the Optimize order check box. When optimizing a route, the first and last stops are fixed and the intermediate stops are optimized.
  4. When you are finished specifying destinations for your route, press Get route.

    The route is displayed on the map. Information about the route, including route length (miles or kilometers) and estimated driving time, appears under the list of destinations.


    To see the entire route displayed on the map, press Zoom to full route.

  5. To view and print driving directions for the route, press the Print button, and then press Print on the directions page that appears. Modify the print settings as needed and press Print.

    The resulting printout consists of a map that contains the route and the stops.

  6. To clear the route, close the Get route pane.

Trigger interactive behaviors

While using the Get route tool, you can easily trigger any configured interactive behaviors.

  1. Add one or more destinations to your route.
  2. Press Trigger interactions.

    Features intersected by the destination graphics are selected.


    If you press Trigger interactions after pressing Get route, features intersected by the route graphic are selected, and configured interactive behaviors that are enabled for automatic interactions are triggered.