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Enable printing

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Set up printing permissions

To allow users to print documents or reports containing maps, you must enable printing.

Note:

The steps outlined below apply to Esri Maps for MicroStrategy 2.0.1 and later. If you're using version 2.0, see Knowledge Base article 44259 for instructions on enabling printing.

  1. Create a temp folder in the Esri Maps for MicroStrategy (em4mstr) directory:

    <web-server-installation>\plugins\em4mstr\temp

  2. In temp Properties, provide Everyone with write permission on the temp folder.
  3. Using your web application server authentication tool, enable Anonymous Authentication for the temp folder.

Verify printing

To verify that printing works, do the following:

  1. Add an image to the temp folder you created above.
  2. In MicroStrategy Web, create a blank document.
  3. Insert an image into your document.
  4. In the Source field, paste the URL to your image in the temp file. For example:

    http://mycompany.com/MicroStrategy/plugins/em4mstr/temp/test.png

  5. In Interactive Mode, print the document.

    If printing fails, or you don't see the image in the PDF, contact your MicroStrategy Web administrator.

Troubleshoot printing

When the Esri Maps for MicroStrategy plug-in is configured to use an upstream proxy, you can configure the proxy settings so that requests for items that exist inside your network are not rerouted through the proxy. You add an exception attribute to the useUpstreamProxy property in the proxy configuration file and specify the hostnames that contain the images you want to access directly while printing.

For example:

<useUpstreamProxy enabled="true" exception="hostname01,hostname01.company.com">
    http://127.0.0.1:8888
</useUpstreamProxy>

While printing, the MicroStrategy Intelligence service accesses items in the specified hostnames directly, while items from all other hostnames are routed through the upstream proxy.