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Frequently asked questions

Listed below are common questions about Insights for ArcGIS.





Is Insights available in ArcGIS Online?

Yes, Insights is available through both ArcGIS Online and ArcGIS Enterprise.

How is Insights licensed?

Insights is a premium app that requires a specific licence to be applied to your ArcGIS Online account by the administrator of your organization. See Administer Insights for information on the required licenses and privileges. See Manage licenses for more information on purchasing and applying licenses in ArcGIS Online.

Can I customize Insights using an Application Programming Interface (API)?

No, Insights does not currently support customization using an API.

Can I use my Insights analysis in other ArcGIS applications?

Insights creates several different types of outputs, both automatically when performing analysis and through sharing. Most item types created in Insights can only be opened or used within Insights. Feature layers created from sharing data can be used in other applications, such as Map Viewer or ArcGIS Pro. Publicly shared pages can be embedded in web sites and Esri Story Maps.

For more information, see Share your work.

Are shared pages live?

Shared pages include a snapshot of the data at the time the shared page was created. Therefore, you must update the shared page in order to view updates to your datasets or analysis.

Can I share individual cards?

No, individual map, chart, and table cards cannot be shared. However, you can share the model used to create a card or share a page with a single card and display the page using an <iframe>. When a page is embedded with an <iframe> only the cards are displayed.

Who can see my shared pages?

The visibility of your shared pages depends on the settings used when sharing the page.

For more information, see Share a page.

Which types of data can be used in Insights?

The following types of data can be used in Insights:

  • Hosted or registered feature layers from your content or shared with you in your organization
  • Microsoft Excel workbooks (.xlsx)
  • Comma-separated value files (.csv)
  • ArcGIS Living Atlas of the World feature layers
  • Boundaries
  • Map image layers

For more information, see Supported data.

Can I connect directly to a geodatabase from Insights?

No, ArcGIS Online does not support geodatabase connections. Therefore, you cannot connect directly to a geodatabase from Insights. However, you can add data shared to ArcGIS Online from a geodatabase or added to your content as a zipped file geodatabase folder.

Can I use custom symbology?

The only way to add custom symbology in Insights is to add data that has already been saved with custom symbology. One way to do that is to apply your custom symbology in ArcGIS Pro, and publish the data to ArcGIS Online as a feature service.

If you have map or chart cards that are styled by unique symbols, you can change the colors of the individual symbols from the Layer options pane. For more information, see Create a map or Create a chart.

Can I use a custom color ramp?

Insights does not currently support loading custom symbology, including color ramps.

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