Support for Data Appliance 6.3 for ArcGIS is provided by both Esri and Cutting Edge Networked Storage technical support teams.
For questions regarding the configuration and setup of ArcGIS services and usage, contact the following:
- United States users—Support is provided
by Esri Technical Support. Use the following contact
- Phone: 888-377-4575
- Email: email@example.com
- Web page: http://support.esri.com/contact-tech-support
- Hours: Monday through Friday, 5:00 a.m. to 5:00 p.m. (Pacific time), excluding Esri holidays
- International users—Support is provided by your local Esri distributor.
Cutting Edge Networked Storage support
For questions and support regarding Data Appliance for ArcGIS hardware, contact Cutting Edge Networked Storage using the following options:
- Phone: 800-257-1666
- Email: firstname.lastname@example.org
- Web page: http://www.cuttedge.com/contact/technical_support.html
- Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. (Pacific time)