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A role defines the privileges that a member has within an organization. Esri defines members of an organization as a User, Publisher, Administrator or custom roles. Each of these roles has different privileges that are defined by your organization's administrator. For more information, see Organization roles.

You will need a Publisher or Administrator role to fully use Community Analyst, as it uses a Projects-based structure to help manage and organize your data more efficiently. All your content must be stored in a Project, and to create a new Project you must have a Publisher or Administrator role. If you currently have a User role, we recommend that you request that your Administrator to grant you a Publisher role.


With a User role, you will only be able to proceed to use the application by accessing a Shared Project— in other words, a project shared with you by other users. See Projects shared with you.

Different Roles have different levels of access to functionality in Community Analyst:

  • Users with a Level 1 ArcGIS membership will not be able to access Community Analyst. To be assigned a Community Analyst license, users will first need to be assigned a Level 2 ArcGIS membership.
  • Users with an ArcGIS public account will not be able to access Community Analyst.
  • Users with User role are not able to create new projects, and are only able to use the features and functionality in Community Analyst by accessing Projects shared with them by other users, and there are still some limitations. It is recommended to request a Publisher role from the Administrator to fully use the application.
  • The Publisher can fully use Community Analyst. The easiest way to enable users that currently have a User role to fully use the application is to grant them a Publisher role.
  • The Administrator role can fully use Community Analyst.
  • Custom roles: these must be defined by the Administrator of the Organization. To use Community Analyst, a Custom role must have access to certain premium features, which are needed to use the complete functionality and features of Community Analyst:

In ArcGIS Online, Administrators may set up Custom roles with any combination of Privileges. To have a full access of Community Analyst using a custom role, all the privileges shown below must be included in that custom role.

Assign custom roles

To enable non-administrator users in your organization to collaborate on a shared project, you must grant them a custom role that includes the Update privilege, without which they will not be able to add or modify items in the shared project.

Custom roles

Manage Licenses

Sign in to ArcGIS Online. To assign and manage Community Analyst licenses for members, click Organization at the top of the page, and click the Licenses tab.


To assign and manage licenses for members in your Organization, you must be signed in as an administrator of your organization with licensing privileges. If you do not have an Administrator role, you must request an Administrator in your Organization to assign or modify your license for Community Analyst.

Click on Additional Products. Under ArcGIS Community Analyst, you can see how many of the available licenses have already been assigned to members in your organization— for example, in the instance below, out of 100 available Community Analyst licenses, 27 have already been assigned.

Licenses in use

Under Members, you can see a list of members in your organization, with columns for Name, Username, Level and Licensed for. To find a member, you can also filter the list by member level, or perform a search. In the row of the member you want to manage, click the link under the Licensed for column.

Update ArcGIS Community Analyst licenses

The licensed products for that member will be displayed. To assign a license for Community Analyst, the checkbox for ArcGIS Community Analyst must be selected. Click Update to apply the changes you made.

In this topic
  1. Manage Licenses