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Credits

Service credits are the currency used across ArcGIS and are used for specific transactions and types of storage such as storing features, performing analytics, and using premium content. Any ArcGIS software including Community Analyst that interacts with ArcGIS Online can use credits. In Community Analyst, service credits are used for specific actions such as running PDF and Excel reports, exporting infographics in PDF or Dynamic HTML format, exporting analysis results, and more. Many actions do not use credits, for example, viewing Suitability analysis results in the app without exporting, and using Esri standard basemaps and imagery do not use credits. In many cases, credit-using activities carry a relatively low cost, e.g. it costs only 10 credits per 1000 views to run infographics within Community Analyst.

Credits by workflow

Most of what you do in Community Analyst leverages ArcGIS services (e.g. geocoding an address, creating drive times), and those transactions use credits as specified here. The table below helps estimate how many credits will be used for specific workflows and tools within Community Analyst.

CapabilityDetailsCredits used

Business and Facilities Search

Export to Excel or Save as Layer

10 credits per 1,000 records

Comparison Reports

Export to Excel

10 credits per 1,000 attributes (data variables multiplied by total feature records i.e. 10 variables * 10 sites = 100 attributes)

Suitability Analysis

Export results to Excel or Save as Layer

10 credits per 1,000 attributes (data variables multiplied by total feature records i.e. 10 variables * 10 sites = 100 attributes)

Point layer options - Walk time and drive time calculation for the distance to nearest point

0.5 credits per 1,000 input origin and destination pairs

Color-coded maps and Smart Map Search

Pan, zoom, and identify

10 credits per 1,000 map requests (pan, zoom, and identify).

Infographic Views

Run infographics with in Community Analyst

10 credits per 1,000 views

Infographics Exports

Export infographics in PDF or HTML format

10 credits per export (PDF and HTML)

Reports

Run PDF or Excel reports

10 credits per report

Create PDF or image tool

Creating PDF

10 credits for each PDF created

Manage credits

To see how many credits you have used or have left, you must be an administrator of your organization, and follow these steps:

  • Click Organization.
  • Click View Status under the Subscription Status section.
  • You can view information about your account including the number of credits remaining.
  • You can view statistics for how many credits you have used by service type.

Buy additional credits

You can add additional service credits to your subscription at any time. Additional credits can be purchased from the Esri Store in blocks of 1,000 for $100 ($0.10 per credit).