In this topic
  1. Use your route

Get directions

As a member of an organization with privileges to perform network analysis, you can use the map viewer to get a set of turn-by-turn driving or walking directions. You can set the travel mode, create a round trip, factor in current traffic, and optimize your route.

Once you get directions, you can do any of the following: zoom to the full route, see a specific segment of the route, make changes to the route, print the directions, save the route as a layer and as an item in My Content, share the route layer with others, or perform analysis on the route.

Your administrator may have set the default units for the map, which are displayed in directions. You can change the units you see by updating your profile.

  1. Verify that you are signed in to your organization with privileges to perform network analysis and open the map viewer.
  2. Click Directions Get Directions to display the Directions pane to the left of the map.
  3. Specify an origin and one or more destinations as follows:
    1. Enter the origin in the A field A field.
    2. Enter the destination in the B field B field. Once you add a destination, the route will draw on the map.
    3. To add more destinations, click Add destination and enter an address in the new field. You can also add destinations from pop-ups with location information such as points from feature layers and addresses and places you find with the geocoder at the top of the map viewer. Your route can have up to 49 destinations (and an origin).
  4. Do any of the following to make changes to your destinations:
    • To reorder the origin and destination, click Reverse Directions Reverse Directions. Reverse Directions only appears if you have an origin and one destination.
    • To reorder a route with an origin and two or more destinations, drag the letter buttons (for example, the A field) in the order you want.
    • If you want the map viewer to determine the best sequence in which to visit four or more specified destinations, click Show more options, check Optimize order, and click Get Directions. The origin and final destination are fixed and the intermediate destinations are optimized.
    • If you have three or more destinations and an origin and want to remove any of these, click the small x beside the one you want to remove.
  5. Do any of the following to make changes to the route:
    • To change travel modes, choose the option you want from the drop-down menu. The default mode is Driving Time, which optimizes travel time by cars and other small automobiles.
    • To create a round-trip route, click Show more options and check Return to start.
    • To include a live traffic layer in your map, click Show more options and check Use traffic. Traffic conditions are factored into the total time of your route.
  6. Click Get Directions to display text directions in the left pane of the map viewer and the route within the map.

Use your route

Once you get directions, use your route in any of the following ways:

  • To see a specific segment of the route, click the segment in the Directions pane. The map recenters on that segment and displays a pop-up with directions and an option to zoom to the segment.
  • To zoom the map back to the full extent of the route, click Zoom To Full Route.
  • To make changes to the route, hover over the part of the route on the map you want to change and drag the white circle to the desired location. The route on the map and the turn-by-turn directions in the Directions pane are updated dynamically.

    When editing a round-trip route in which at least part of the route is used twice (for example, to go from A to B and back to A), you might want to alter the route in one direction but not the other. For example, suppose you have an origin (A) and one destination (B) in your route and you only want to change the route in the A to B direction but not the B to A direction. To do so, click the appropriate A to B segment in the Directions pane, and then hover over that segment of the route on the map and drag the white circle to change the route for the A to B portion. To verify that the route has been updated as desired, click any of the segments in the Directions pane for the A to B portion of the route; the white arrows on the updated route should point in the correct direction to reflect your changes.

  • To create a printer-friendly version of the turn-by-turn text directions, click Print Print within the Directions pane. Once you close the Directions pane, you cannot print the text directions for the route. Use Print at the top of the map viewer to print the route map (your map won't include driving directions).
  • If you have privileges to create content, you can save your route as a layer and as an item in My Content. Click the Save Save button, enter a title, choose a folder in which to save the route, and click Save. You can then close the Directions pane and return to the Contents to see the layer and configure it as needed.
  • Once the route is saved, you can click Share the route to view and edit its item details and, if you want, share the route item with others. Once shared, the route layer item can be accessed and used by others. Depending on their privileges and the way you shared the item, others can add the route layer to a new or existing map, configure it, edit it, and save the updated route as a new route.
  • If you have privileges to create content, you can save a route layer as part of a map. If you do not have privileges to create content, you can still add an existing route to the map, but you cannot save the map.
  • If you have privileges to create content and publish features, once you've saved the route layer, you can perform analysis on it.