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Configure general settings

As an administrator of your organization, you can enter a name, thumbnail image, and description for your site. You can also choose a short name for the organization, specify the default language and region, create a custom contact link, define a shared theme for web apps created by organization members, and make web apps available to organization members. This is a privilege reserved for the administrator role.

  1. Verify that you are signed in as an administrator of your organization.
  2. Click Organization at the top of the site and click Edit Settings.
  3. Click General on the left side of the page.
  4. Configure any of the following general settings:
    • For Organization Logo and Name, enter the name you want to represent your website in the Name field. Your name can contain up to 55 characters. To add a logo, click Click to change thumbnail and browse to the image file on your desktop. Acceptable image formats are PNG, GIF, and JPEG. To remove your existing logo, click the X in the upper corner of the thumbnail.

      The name is displayed in the gallery title and on the organization page. The logo is displayed on the gallery, organization, content, group, and profile pages. For best results, the logo should be 65 pixels wide by 65 pixels high. If your logo is a different dimension, it is resized to 65 by 65 on all pages except the home page and may appear warped. On the home page, your logo is not resized and appears within the banner image.If you use HTML to configure the home page banner, the logo and name do not appear unless you include them in your HTML.

    • For Organization Description, enter a description for your organization. To paste or type your own supported HTML code, switch to the HTML source code view.

      If you want the description to appear on the home page, check Show description toward bottom of Home Page. It appears under the banner.

    • For Organization Summary, enter a short summary of your organization that will appear on the sign in page associated with your custom apps and sites. The summary can contain up to 310 characters.
    • For Language, choose the default language for members of your organization. The language determines how the user interface as well as the way time, date, and numerical values appear. Individual users can change the language through their profile page. Users who do not have an ArcGIS organizational account cannot specify their own language. If you allow anonymous access to your site, consider setting your organization's language to Browser Default. This setting uses the language of the browser that accesses the site.
    • For Region, choose a region for your organization. Region determines the default basemap gallery, default basemap, and the default extent for new maps. (You can also specify your organization's basemaps and map extent through the map viewer configuration.)
    • For Administrative Contacts, choose the administrator or administrators who will be listed as points of contact. The specified administrators and their email addresses will be listed as points of contact in the automatic email notifications sent to organization members when they request password resets, help with their user names, modifications to their accounts, or any issues related to the allocation of credits to their accounts. The points of contact also receive email notifications about the organization's subscription and credit status and when a member has used 100 percent of their credit allocation limit.
    • For Organization Short Name, create a custom short name—for example, an acronym or abbreviation—for your organization. The short name text will uniquely define the URL to your organization, so it is recommended that you carefully consider the name you want to use. The short name can contain up to 16 alphanumeric characters, including hyphens.
    • For Link, check the Contact Us box and enter a website URL or mailto: link for the custom contact link at the footer of the site. Be aware that if your organization allows anonymous access, anybody who finds your URL will be able to see your contact information. Uncheck the box to hide the contact link. The Contact Esri link always appears in the footer; you cannot hide it.
    • For Esri User Experience Improvement Program, check the box to allow ArcGIS Online to collect usage information from members of your organization to improve the user experience.

      ArcGIS Online works continuously to improve its products, and one of the best ways to find out what needs improvement is through customer feedback. The Esri User Experience Improvement program (EUEI) allows your organization to contribute to the design and development of ArcGIS Online. The program collects information about the usage of ArcGIS Online, including hardware and browser characteristics, without interrupting work. The program is completely optional and anonymous; none of the information collected is used to identify or contact members of your organization.

    • For Shared Theme, specify the brand colors and logo (if needed) that you want to apply to supported configurable web apps and Story Maps, Web AppBuilder apps, and Open Data sites created by members of your organization. If you want to specify a logo, you can enter a URL reference for the logo in the Logo Image box or click Upload Logo to upload an image file that will be stored as a public item in your content. The logo URL reference must use the HTTPS protocol or it will not be recognized as valid. You can also make the logo clickable by entering the target website URL in the Logo Link box. After you save your changes, these settings will be applied automatically to any new supported apps and Open Data sites that members of your organization create. Currently, most Story Maps and other configurable apps support Shared Theme.
    • To make web apps available to organization members, you can add them to the App Launcher window. Premium apps you license and provision to users automatically appear in the app launcher for those users to whom a license is assigned. To make other web apps available to organization members, see Manage apps in the app launcher.
  5. Click Save to save the changes you've made.